SendApp

What is SendApp

SendApp is a platform that lets you use WhatsApp (and more) for marketing, customer support, and notifications in an organized, fast, and measurable way. You can send messages to your customers, automate responses with AI, integrate your e-commerce/CRM, and, when needed, use the Official APIs WhatsApp for large emails and unsaved contacts, make bookings with Google Calendar and never lose a customer.

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Real Cases

TIM, Wind, Euronics → SendApp Agent + Official WhatsApp Channel + AI

Needs in simple words: Send lots of messages, even to people not saved in your address book; get quick responses and maintain order in your team's work.

The solution: SendApp Agent use the official WhatsApp channel and theArtificial intelligence to respond immediately and sort requests.

What do they actually do:

  • Large list campaigns: informational messages or promotions to many people at once.

  • Important notices: order confirmations, appointments with Google Calendar, warranties, shipment tracking.

  • Smart customer support: AI responds to customers and guides them to services or purchases.

  • Orderly teamwork: multiple operators in the same box, everything traced and clear

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Real Cases

Tecnocasa, Yves Rocher, Generali → SendApp Official (Official WhatsApp Channel)

Needs in simple words: Send securely and reliably, even to unsaved numbers; connect WhatsApp to your management system, CRM, or e-commerce; manage multiple operators.

The solution: SendApp Official, designed for structured companies that want the official WhatsApp channel with all connections to your systems.

What do they actually do:

  • Registration and consent of contacts, large-scale campaigns, satisfaction surveys.

  • Links with internal systems to always have updated data.

  • Optional AI for quick answers to frequently asked questions and to direct requests to the right department.

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Sendapp covers all your business needs

  • Local Restaurant/Bar
    Objective: Weekly promotions, menus, events for existing customers
    Advise: SendApp Agent (+ AI (for reservations and answers 24/7)

  • Chain of gyms/beauty centers
    Objective: appointment reminders, packages, upsells on existing contacts
    Advise: SendApp Cloud or SendApp Desktop

     

  • Medium e-commerce
    Objective: order notifications, cart recovery, hot lead campaigns
    Advise: SendApp Cloud; if direct integration is needed: SendApp Connect
    For outreach to unsaved numbers and volumes: SendApp Official/Agent

     

  • Multi-store retail
    Objective: national campaigns, product launch, centralized support
    Advise: SendApp Agent (Official APIs) + AI

     

  • Insurance/Banks/Utilities
    Objective: critical transactions (deadlines, OTPs, claims), high reliability
    Advise: SendApp Official/Agent (+ SMS Gateway (as a fallback)

  • Schools/Universities/Public Bodies
    Objective: communications to large lists, warnings/urgent alerts
    Advise: SendApp Official; for already registered communities: Cloud

     

  • SaaS startup / software house
    Goal: Integrate WhatsApp into your streams/apps at no cost per message
    Advise: SendApp Connect; when scaling or serving outreach: Official/Agent

     

  • Real estate agencies
    Objective: Follow-up on already engaged contacts, appointments and updates
    Advise: SendApp Cloud (+ AI (for lead pre-qualification)

  • Medical practices/clinics
    Objective: reminder, pre-triage, outcomes/indications
    Advise: SendApp Cloud; for bulk sending to unsaved numbers: Official

     

  • Events/fairs
    Objective: large database calls, logistical information, ticketing
    Advise: SendApp Official/Agent; post-event community: Cloud